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I made an appointment for my house cleaning for a Saturday, when I can be at home. However, Homejoy calls that day morning (about 2 hrs before start) and informs me that the appointment will need to be cancelled. This is the 2nd time they are cancelling on the last minute.

I am looking for reliability in the services I purchase, since with 2 kids, work..etc, time is of essence. Unfortunately, homejoy fails to meet those reasonable expectations, and fails to stand by the schedule they confirmed.

I am looking for reliability in the services I purchase, since with 2 kids, work..etc, time is of essence. Unfortunately, homejoy fails to meet those reasonable expectations, and fails to stand by the schedule they confirmed.

Reason of review: Poor customer service.

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